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To improve knowledge on office management and its functions. Structure: 1.1 Introduction 1.2 Meaning and definition 1.3 Office work 1.4 Office Activities These skills are particularly important for an office manager because they are usually. PDF created with pdfFactory Pro trial version pdffactory.com This Course is designed to increase the skills of Support personnel across a range of disciplines. The Course identifies and examines the key components of Office management refers to the process of planning, organizing, guiding, communicating, directing, coordinating and controlling the activities of a group. Office. Management. & Effective. Management. Skills. 05 - 10 August. 2020. All administrative personnel and people newly appointed to supervisory roles. Adopt good practice in managing the customer interface through a range of communications skills. Study Method. The course is designed for study by distance The Effective Office Management and Administrator Skills program is ideal for professionals involved with running the admin and operations at executive to mid- ―An office is the administrative centre of a business. secretary is a combination of secretarial plus managerial skills, as he/she has to often report. 1.4 Skills Required in Office Management. 1.4.1 Principles of Office Layout. , 1.4.2 Staff Employed in an Office. 1.4.3 Functions of an Ofice.